Frequently Asked Questions
To help make your Little Beetle experience as simple and easy as possible, we have compiled a list if frequently asked questions that will hopefully answer your concerns. If you cannot find what you are looking for, please contact us and we will do our best to help.
FAQ Quick Links »
Q. Can I use Little Beetle baby chair on all dining/kitchen chairs? »
Q. Can I wash Little Beetle baby chair in a normal washing machine? »
Q. When can I start using Little Beetle baby chair and for how long? »
Q. Can I purchase directly from Little Beetle? »
Q. Where can I purchase Little Beetle products? »
Q. I am not from Australia - How do I purchase your products? »
Q. How do I return a faulty item to Little Beetle head office? »
Q. Wholesalers: I am a retail outlet. How do I set up an account with Little Beetle?
Q. Wholesalers: I'm a retailer outside of Australia. How do I stock Little Beetle products? »
Q. Can I use Little Beetle baby chair on all dining/kitchen chairs?
You can use Little Beetle baby chair on most chairs, as long as the back of the seat is not wider than 50cm.
You can also use Little Beetle baby chair on high back chairs by adjusting the strap to the lowest loop on the side of the chair and using a pillow to lift your baby. Then simply secure the pillow with the black strap that goes under the seat.
For a Baby Chair demonstration, click here to watch Little Beetle on TV!
Q. Can I wash Little Beetle baby chair in a normal washing machine?
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Yes! But please don’t put it the dryer.
Q. When can I start using Little Beetle baby chair and for how long?
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Little Beetle baby chair is
• suitable for babies 6 months or older, or
• babies who can sit up without assistance, and
• is designed for children up to 16kg.
Q. Can I purchase directly from Little Beetle?
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Yes. To order any of our products click here and go straight to our online shop.
Q. Where can I purchase Little Beetle products?
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For information about Little Beetle stockists in your area simply contact our customer service department via the contact page; or phone us on +61 3 9579 1036, or email info@littlebeetle.com.au.
Just tell us what products you are interested in as well as your town, post code and state, so we can refer you to your nearest retail outlets.
Q. I am not from Australia - How do I purchase your products?
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Customers outside Australia simply contact us and indicate which products you desire and the Country (include state/town) you reside in and we can refer you to your nearest retail outlets.
In the event that the products are not available in your local area you may deal with us directly. Goods will be charged in $AUD plus an additional fee for postage & handling.
To order any of our products click here and go to our online shop.
To contact our customer service department, please do so via our contact page, or phone us on +61 3 9579 1036, or email info@littlebeetle.com.au.
Q. How do I return a faulty item to Little Beetle head office?
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For information about our Product Return Policy, please contact our customer service department via the contact page, phone us on +61 3 9579 1036, or email info@littlebeetle.com.au.
Wholesale FAQ's
Q. I am a retail outlet. How do I set up an account with Little Beetle?
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To set up an account we require your business details so we know who you are.
This involves filling out a credit application form and placing an order - please note the first order is Proforma.
Please contact our sales department via the contact page, or by phone on +61 3 9579 1036, or email us at info@littlebeetle.com.au to obtain a pricelist, credit application form, and a terms of payment form.
Q. I'm a retailer outside of Australia. How do I stock Little Beetle products?
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Via your local distributor - we can pass on your details direct if you wish and you can commence placing regular orders.
Alternatively, if there is no distributor in your country you can deal directly with our Head Office. We supply many companies overseas and are very happy to take on more!
Please contact our sales department using our contact page, or call us on +61 3 9579 1036, or email info@littlebeetle.com.au if you are interested in stocking Little Beetle.
Q. At which Trade Fairs do you exhibit?
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Please contact our sales department via the contact page, or phone +61 3 9579 1036, or email info@littlebeetle.com.au to request a list of all the upcoming fairs we will be attending.
To set up an account we require your business details so we know who you are.
This involves filling out a credit application form and placing an order - please note the first order is Proforma.
Please contact our sales department via the contact page, or by phone on +61 3 9579 1036, or email us at info@littlebeetle.com.au to obtain a pricelist, credit application form, and a terms of payment form.
Via your local distributor - we can pass on your details direct if you wish and you can commence placing regular orders.
Alternatively, if there is no distributor in your country you can deal directly with our Head Office. We supply many companies overseas and are very happy to take on more!
Please contact our sales department using our contact page, or call us on +61 3 9579 1036, or email info@littlebeetle.com.au if you are interested in stocking Little Beetle.
Please contact our sales department via the contact page, or phone +61 3 9579 1036, or email info@littlebeetle.com.au to request a list of all the upcoming fairs we will be attending.
